---
title: "Webinar: Hug Your Haters"
description: This 45 minute webinar will provide you with the tools and resources to win over your customers' hearts, and convert disgruntled audiences into brand advocates.
---

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## Free On-Demand Webinar: Hug Your Haters

### Watch Now

During this webinar, Jay Baer, President of Convince & Convert, and Jim Tobin, CEO of Ignite Social Media, will discuss how hugging your haters is the best way to grow your business.

We're in an era where 80% of companies say they deliver exceptional customer service, yet technology and consumer behavior have created an environment where there are more complaints than ever, mostly online.

This 45 minute webinar will provide you with the tools and resources to win over your customers' hearts, and convert disgruntled audiences into brand advocates. 

### Webinar Recording

##### Michigan

280 Daines Street, #200   
 Birmingham, MI 48009   
 Phone: [919-653-2345](tel:919-653-2345)

##### North Carolina

4000 Centregreen Way, Suite 150   
Cary, NC 27513   
Phone: [919-653-2345](tel:919-653-2345)

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